FAQ

General Questions

From Vietnam to Indonesia, you’ll be met with a one-stop shop concept. This means that regardless of the region you ordered in, you’re only given one bill and don’t have to sign with other parties.

Our stakeholders are fully licensed to operate in their respective countries, with local licenses putting you at ease of mind.

All taxations will be based on the respective stakeholder’s country regulations surrounding sales tax that you signed the order form with

Faults can be reported to the same company within our AseanConnect.One partnership that you initially signed the order form with, we’ll handle your ticket accordingly!

Yes you do, a telco license is required as an operator wishing to resell and needs to be provided when signing with the relevant parties.

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